Legal
Cookie Policy
Last updated: 17 February 2025
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as whether you have previously accepted cookie usage — which can make the site more useful on return visits.
Cookies do not contain personal information in themselves, though some can be linked to identifying information when combined with other data. We handle all such data in accordance with our Privacy Policy.
How Solacen uses cookies
We use a small number of cookies to support basic website functionality and, with your permission, to understand how visitors use our website. We do not use cookies for advertising targeting purposes at this time.
Types of cookies we use
Essential Cookies — always active. These are necessary for the site to function correctly. They include cookies that remember your consent choice. They cannot be switched off.
Analytics Cookies — optional. These help us understand how visitors navigate the site, which pages receive the most attention, and where visitors come from. All data is anonymised. We use this only to improve the website.
Marketing Cookies — optional. These support advertising and retargeting features. If enabled, they allow us to understand whether advertising has led to a visit. Solacen does not currently run active advertising campaigns, but these may be used in future.
Preference Cookies — optional. These remember user settings and preferences across visits, providing a more consistent experience.
Third-party cookies
If analytics or marketing cookies are accepted, the following third-party services may set cookies on your device:
- Google Analytics — for website usage statistics
- Google Ads — for conversion tracking, if applicable
- Facebook Pixel — if social advertising is used
These services operate under their own privacy policies, which govern how they process data collected via cookies on your device.
Cookie duration
- Session cookies: Deleted automatically when you close your browser
- Persistent cookies: Remain for a set period. Our consent preference cookie lasts up to 12 months.
- Analytics cookies: Typically expire after 13 months (as set by Google Analytics defaults)
Your Cookie Preferences
Use the controls below to manage which cookies you allow. Essential cookies are always active and cannot be turned off.
Essential Cookies
Required for basic site functionality. Always active.
Analytics Cookies
Anonymous usage data to help us improve the site.
Marketing Cookies
Support advertising and retargeting features.
Preference Cookies
Remember your settings for a consistent experience.
Managing cookies in your browser
In addition to using the controls above, you can manage or delete cookies directly through your browser settings. Note that disabling all cookies may affect how this website functions.
- Click the three-dot menu in the top-right corner of Chrome
- Select Settings
- Click Privacy and security, then Cookies and other site data
- Choose your preferred option (e.g. Block third-party cookies)
- To delete existing cookies, click See all site data and permissions and remove as needed
- Click the menu icon (three horizontal lines) in the top-right corner
- Select Settings
- Click Privacy & Security
- Under Cookies and Site Data, adjust your settings
- To clear cookies, click Clear Data
- Open Safari and click Safari in the top menu bar
- Select Preferences, then click Privacy
- Check Block all cookies or choose a more specific setting
- To remove existing cookies, click Manage Website Data
- On iPhone/iPad: go to Settings > Safari > Privacy & Security
- Click the three-dot menu in the top-right corner of Edge
- Select Settings
- Click Cookies and site permissions
- Click Manage and delete cookies and site data
- Toggle options or click See all cookies and site data to remove specific cookies
Your rights
You have the right to withdraw consent for optional cookies at any time using the preference controls above. You also have the right to access, correct, or delete personal data we hold about you. For more information, see our Privacy Policy.
Contact
If you have questions about how we use cookies, please contact:
- Email: [email protected]
- Address: 27 Chaengwattana Road, Soi 14, Pak Kret, Nonthaburi 11120, Thailand